[{"data":1,"prerenderedAt":708},["ShallowReactive",2],{"/en-us/blog/deep-dive-into-gitlabs-ux-design-process/":3,"navigation-en-us":37,"banner-en-us":454,"footer-en-us":469,"Suri Patel":680,"next-steps-en-us":693},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":16,"config":27,"_id":30,"_type":31,"title":32,"_source":33,"_file":34,"_stem":35,"_extension":36},"/en-us/blog/deep-dive-into-gitlabs-ux-design-process","blog",false,"",{"title":9,"description":10,"ogTitle":9,"ogDescription":10,"noIndex":6,"ogImage":11,"ogUrl":12,"ogSiteName":13,"ogType":14,"canonicalUrls":12,"schema":15},"A deep dive into GitLab's UX design process","The UX team shares how they communicate, plan, share, and tackle improvements one iteration at a time.","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749678759/Blog/Hero%20Images/designwebcast.jpg","https://about.gitlab.com/blog/deep-dive-into-gitlabs-ux-design-process","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"A deep dive into GitLab's UX design process\",\n        \"author\": [{\"@type\":\"Person\",\"name\":\"Suri Patel\"}],\n        \"datePublished\": \"2018-09-05\",\n      }",{"title":9,"description":10,"authors":17,"heroImage":11,"date":19,"body":20,"category":21,"tags":22},[18],"Suri Patel","2018-09-05","\nThe [UX team](/handbook/product/ux/#ux-at-gitlab) recently gathered to share\nhow they collaborate in a fully remote environment. Our team of two UX researchers\nand nine UX designers spans eight countries and six time zones. In this webcast,\nthey discussed UX research, community contributions, and hiring, making it an\nexcellent resource in helping you learn more about\n[GitLab design](https://gitlab.com/gitlab-org/gitlab-design/#gitlab-design).\n\n### Watch the webcast\n\n\u003C!-- blank line -->\n\u003Cfigure class=\"video_container\">\n  \u003Ciframe src=\"https://www.youtube.com/embed/6R64hHkkgtE\" frameborder=\"0\" allowfullscreen=\"true\"> \u003C/iframe>\n\u003C/figure>\n\u003C!-- blank line -->\n\n## What we covered\n\nThe UX team generously provided insight into their workflow and projects. Below\nare a few of our favorite takeaways.\n\n### Iteration\n\nAt GitLab, [iteration](https://handbook.gitlab.com/handbook/values/#iteration) means making the smallest\nthing possible and getting it out as quickly as possible, helping us reduce the\ncycle time and rapidly get feedback from users so that we can continue to improve\nquickly and efficiently. Planning too far ahead without getting real-world\nfeedback can cause you to build something that doesn't meet user needs.\n\n### UX Research\n\nThe goal of UX research is to understand the needs and concerns of users, often\nby observing how they interact with a product or by gathering data through\nvarious methods. At GitLab, we often use survey research, feasibility testing,\nuser interviews, and card sorting to understand our users. We discuss the\nresults with product managers to help us prioritize feedback and determine the\nnext steps to implement the findings.\n\n### GitLab Design System\n\nOne of the team's major initiatives last year was  the\n[GitLab Design System](https://design.gitlab.com/), which\nincludes content guidelines, usability patterns, foundational styles, and reusable\ncomponents. The team shifted its focus towards system thinking to create\nconsistency throughout the product and predictability across experiences. The UXers\nhave been working closely with our frontend team to implement our system\niteratively.\n\nEvery designer writes usage guidelines during every milestone and\npicks at least one issue within the issue tracker to contribute to the project.\nThe design system is open source, just like the rest of GitLab, so everyone is\nencouraged to question any of the decisions we've made or contribute by making\nthings clearer or adding missing content.\n\n### How you can contribute to GitLab’s UX designs\n\nAs an open source company, we believe in transparency, so we share almost\neverything we do, including source files, artifacts, deliverables, case studies,\n[UX research](https://gitlab.com/gitlab-org/ux-research#research-archive), and\nour findings. Being open source allows the community to learn from us, and for\nus to learn from the community. There are issues that have been\nlabeled '[Accepting merge requests](https://gitlab.com/gitlab-org/gitlab-ce/issues?scope=all&utf8=%E2%9C%93&state=opened&label_name[]=Accepting+merge+requests&label_name[]=UX)'\nand they need some UX work. Most of these are very small issues, making them the\nperfect starting point for first-time contributors. If you have an idea for a UX\nimprovement, we encourage you to create an issue using the feature proposal\ntemplate to describe the problem you're trying to solve and your proposed solution.\n\nOur UX researchers encourage community contributions, so if you're interested\nin exploring a research question, you're welcome to create an issue using a\nsearch proposal template in the\n[UX research project](https://gitlab.com/gitlab-org/ux-research#contributing).\nIf you’d like to help shape the future of GitLab, we’d love to invite you to\njoin [GitLab First Look](/community/gitlab-first-look/).\n\nThe UX team is happy to chat with you about your contribution,\nand we'll try to get back to you as soon as we can.\n\n### Join us!\n\nOur UX team is growing, and we'd love to work with you! We're currently looking\nfor three UX designers with an interest in our products. So, whether that's the\ndevelopment side or the operations side, we have a lot going on, and we have\nsomething for everyone. We're recruiting for specific teams, including Release\nand Verify, Monitor, and Secure teams. If you're interested in working with our\ntalented (and fun!) UX team, we encourage you [to apply](/jobs/)!\n\n[Cover image](https://unsplash.com/photos/MGBgTX1Zmpo) by [Chris Barbalis](https://unsplash.com/@cbarbalis), licensed\nunder [CC X](https://unsplash.com/license).\n{: .note}\n","engineering",[23,24,25,26],"inside GitLab","UX","webcast","design",{"slug":28,"featured":6,"template":29},"deep-dive-into-gitlabs-ux-design-process","BlogPost","content:en-us:blog:deep-dive-into-gitlabs-ux-design-process.yml","yaml","Deep Dive Into Gitlabs Ux Design Process","content","en-us/blog/deep-dive-into-gitlabs-ux-design-process.yml","en-us/blog/deep-dive-into-gitlabs-ux-design-process","yml",{"_path":38,"_dir":39,"_draft":6,"_partial":6,"_locale":7,"data":40,"_id":450,"_type":31,"title":451,"_source":33,"_file":452,"_stem":453,"_extension":36},"/shared/en-us/main-navigation","en-us",{"logo":41,"freeTrial":46,"sales":51,"login":56,"items":61,"search":391,"minimal":422,"duo":441},{"config":42},{"href":43,"dataGaName":44,"dataGaLocation":45},"/","gitlab 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