[{"data":1,"prerenderedAt":706},["ShallowReactive",2],{"/en-us/blog/five-principles-that-make-it-easier-for-people-to-love-your-company-culture/":3,"navigation-en-us":31,"banner-en-us":448,"footer-en-us":463,"Sid Sijbrandij":674,"next-steps-en-us":691},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":15,"config":21,"_id":24,"_type":25,"title":26,"_source":27,"_file":28,"_stem":29,"_extension":30},"/en-us/blog/five-principles-that-make-it-easier-for-people-to-love-your-company-culture","blog",false,"",{"title":9,"description":9,"ogTitle":9,"ogDescription":9,"noIndex":6,"ogImage":10,"ogUrl":11,"ogSiteName":12,"ogType":13,"canonicalUrls":11,"schema":14},"Five principles that make it easier for people to love your company culture","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749683656/Blog/Hero%20Images/million_downloads.jpg","https://about.gitlab.com/blog/five-principles-that-make-it-easier-for-people-to-love-your-company-culture","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"Five principles that make it easier for people to love your company culture\",\n        \"author\": [{\"@type\":\"Person\",\"name\":\"Sid Sijbrandij\"}],\n        \"datePublished\": \"2016-08-12\",\n      }",{"title":9,"description":9,"authors":16,"heroImage":10,"date":18,"body":19,"category":20},[17],"Sid Sijbrandij","2016-08-12","\n\nWe were very pleased and surprised to see [this article](https://www.b.agilob.net/choose-gitlab-for-your-next-project/) pop up\n(thanks, agilob!) as well as [this one](https://news.ycombinator.com/item?id=11091980),\n[this one](https://news.ycombinator.com/item?id=11095652), and\n[this one](https://news.ycombinator.com/item?id=11091577) that all arrived on\nthe Hacker News front page in the space of about a weekend. There were also many\nkind comments left by users, which is always great to see. We’re excited to have\na lot of loyal fans (many of whom are also contributors).\n\nWhile there’s no magic formula for getting people to like you, we think that\nsome of it has to do with the values embedded in your company culture. Your company culture not only defines how your organization works together\nbut it also defines how your team interacts with the outside world. It dictates the underlying philosophies for how you treat employees, customers, partners, suppliers, etc.\nA great company culture can help you attract great talent and earn respect from your\ncustomers and partners. At GitLab, we take our culture very seriously\nand we are constantly working to maintain it as we grow.\n\nThis post outlines the principles that we think make it\neasier for people to become fans. Naturally, every company culture is unique so these are our thoughts on what works for us. We think there may be some learnings\nhere for your company as well. We could also learn from your culture so please comment on this post with what works for your company or team.\n\n\u003C!-- more -->\n\n## Be consistent\n\nWe try to do things consistently as much as possible, like releasing a new\nversion of GitLab [every month on the 22nd][releasedate].\nIt’s not that different from knowing your favorite show is going to come out on\nthe Thursday of every week; when you can rely on something, it’s easier to get\ncommitted to it.\n\nWe also try to make it very easy for our users and team to understand our\nprocesses, for example by having our [Handbook]\nand [strategy] out in the open.\nIf people have access to clear information about who we are and how we work,\nthey can become better ambassadors for GitLab.\nThat means, basically, knowing our values in a way that can be communicated forward.\n\n\u003Cdiv class=\"center\">\n\n\u003Cblockquote class=\"twitter-tweet\" data-lang=\"en\">\u003Cp lang=\"en\" dir=\"ltr\">Possibly one of the best startup resources that I&#39;ve ever come across: \u003Ca href=\"https://twitter.com/gitlab\">@GitLab\u003C/a>&#39;s Handbook, \u003Ca href=\"https://t.co/IU5Ee8voI3\">https://t.co/IU5Ee8voI3\u003C/a>. Absolutely incredible.\u003C/p>&mdash; Omar Kassim (@okassim) \u003Ca href=\"https://twitter.com/okassim/status/753650731001999360\">July 14, 2016\u003C/a>\u003C/blockquote>\n\u003Cscript async src=\"//platform.twitter.com/widgets.js\" charset=\"utf-8\">\u003C/script>\n\n\u003C/div>\n\n## Be productive\n\nNothing is worse than a company that creates a need rather than addressing a\nreal problem.\nWe develop new features on a regular basis and to be prolific (yet efficient)\nin our work, because we value productivity.\nIn short: don’t try to create a problem where there isn’t one; solve a real\nproblem. And then do it again, and again, and again. People will appreciate it.\n\n![Be productive - thanks channel](https://about.gitlab.com/images/blogimages/building-a-culture-people-love-be-productive.png){: .shadow}\n\n## Be collaborative\n\nOne of our core values at GitLab is to contribute to the bigger project rather\nthan guarding one corner of it. In one sense this is just a more efficient way\nto solve problems, by group-sourcing solutions. We developed our public issue\ntracker to help make [collaboration][1000] as easy as possible.\nBut not surprisingly, collaboration also builds solidarity, goodwill, and\nloyal fans. Just one more reason to do it.\n\n\u003Cdiv class=\"center\">\n\n\u003Cblockquote class=\"twitter-tweet\" data-lang=\"en\">\u003Cp lang=\"en\" dir=\"ltr\">Thanks \u003Ca href=\"https://twitter.com/gitlab\">@gitlab\u003C/a> you make me feels special today :) Loved the handwritten message behind the card ! \u003Ca href=\"https://t.co/Enc1FejpTx\">pic.twitter.com/Enc1FejpTx\u003C/a>\u003C/p>&mdash; Stéphane HULARD (@s_hulard) \u003Ca href=\"https://twitter.com/s_hulard/status/760834353660366848\">August 3, 2016\u003C/a>\u003C/blockquote>\n\u003Cscript async src=\"//platform.twitter.com/widgets.js\" charset=\"utf-8\">\u003C/script>\n\n\u003C/div>\n\n## Be opinionated\n\nMany companies try to tread a careful line, never taking much of an opinion so\nas not to alienate potential customers. We don’t believe in that. We’re vocal\nabout things we believe in, like the fact that we think [remote only] is the way\nforward.\n\nIt’s hard for people to become fans if you never take a position on things.\nIt can cause some polarization, ie. people will dislike you OR they’ll really\nlike you – and we think that’s okay. It’s preferable to be disliked on occasion\nthan to have a lukewarm company personality that’s completely uninteresting.\nDon’t be afraid to be a little different.\n\n## Be transparent\n\nTransparency is one of those buzzwords that gets used a lot, and can mean very\nlittle. For some companies it means they’ve done their job if they put a few\ncompany documents online. We think real transparency is about trying to do as\nmuch as possible out in the open, so that anyone can see it. Being remote-only\nmakes this easier, because we can ensure that most of our comms are logged publicly.\n\nWe still run into conflicts, because we’re also a commercial entity that has customers and\npartners, which means some things have to be kept private. We’ve outlined our\ncommitment by looking at other communities and projects which have struggled\nwith the open-source issue. We try to achieve:\n\n- Transparent decision making about the direction of the project.\n- Company involvement in open communication channels.\n- A balance of tending to the needs of the project and to the needs of the company.\n\n## Have Ideas?\n\nWe’re working hard, but there’s always a lot to potentially improve upon.\nWhat do you think is important and what could we be doing better in your\nopinion?\n\n[1000]: /2016/05/24/1k-contributors/\n[contribution]: https://gitlab.com/gitlab-org/gitlab-ce/blob/master/CONTRIBUTING.md\n[handbook]: /handbook/\n[releasedate]: /blog/why-we-shift-objectives-and-not-release-dates-at-gitlab/\n[remote only]: http://www.remoteonly.org/\n[strategy]: /company/strategy/\n\n\u003Cstyle>\n  .center twitterwidget {\n    margin-left: auto;\n    margin-right: auto;\n    display: block;\n    box-shadow: 0 4px 18px 0 rgba(0, 0, 0, 0.1), 0 6px 20px 0 rgba(0, 0, 0, 0.09);\n    margin-bottom: 20px;\n    margin-top: 20px;\n  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GitLab's single application helps organizations deliver software faster and more efficiently while strengthening their security and compliance.\n\nSid's career path has been anything but traditional. He spent four years building recreational submarines for U-Boat Worx and while at Ministerie van Justitie en Veiligheid he worked on the Legis project, which developed several innovative web applications to aid lawmaking. He first saw Ruby code in 2007 and loved it so much that he taught himself how to program. In 2012, as a Ruby programmer, he encountered GitLab and discovered his passion for open source. Soon after, Sid commercialized GitLab, and by 2015 he led the company through Y Combinator's Winter 2015 batch. Under his leadership, the company has grown with an estimated 30 million+ registered users from startups to global enterprises.\n\nSid studied at the University of Twente in the Netherlands where he received an M.S. in Management Science. 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