[{"data":1,"prerenderedAt":706},["ShallowReactive",2],{"/en-us/blog/sre-shadow/":3,"navigation-en-us":35,"banner-en-us":452,"footer-en-us":467,"Tristan Read":678,"next-steps-en-us":691},{"_path":4,"_dir":5,"_draft":6,"_partial":6,"_locale":7,"seo":8,"content":16,"config":25,"_id":28,"_type":29,"title":30,"_source":31,"_file":32,"_stem":33,"_extension":34},"/en-us/blog/sre-shadow","blog",false,"",{"title":9,"description":10,"ogTitle":9,"ogDescription":10,"noIndex":6,"ogImage":11,"ogUrl":12,"ogSiteName":13,"ogType":14,"canonicalUrls":12,"schema":15},"My week shadowing a GitLab Site Reliability Engineer","On-call through the eyes of a software engineer. Read Tristan's week shadowing a GitLab Site Reliability Engineer","https://res.cloudinary.com/about-gitlab-com/image/upload/v1749679120/Blog/Hero%20Images/sre-shadow-week.jpg","https://about.gitlab.com/blog/sre-shadow","https://about.gitlab.com","article","\n                        {\n        \"@context\": \"https://schema.org\",\n        \"@type\": \"Article\",\n        \"headline\": \"My week shadowing a GitLab Site Reliability Engineer\",\n        \"author\": [{\"@type\":\"Person\",\"name\":\"Tristan Read\"}],\n        \"datePublished\": \"2019-12-16\",\n      }",{"title":9,"description":10,"authors":17,"heroImage":11,"date":19,"body":20,"category":21,"tags":22},[18],"Tristan Read","2019-12-16","\n{::options parse_block_html=\"true\" /}\n\n## Site Reliability Engineer (SRE) - Shadow\n\nFirst-off I'll introduce myself - I'm [@tristan.read](https://gitlab.com/tristan.read), a Frontend Engineer in GitLab's [Monitor::Health Group](https://about.gitlab.com/handbook/engineering/development/ops/monitor/respond/). Last week I had the privilege of shadowing one of GitLab's on-call SREs. The purpose was to observe day-to-day incident response activities and gain some real-life experience with the job. We'd like all of our engineers to better understand and develop empathy for users of Monitor::Health [features](https://about.gitlab.com/handbook/product/categories/#health-group).\n\nThe idea for the week is to follow everything the SRE does. This means I attended handover meetings, watched the same alert channels, and joined incident response calls if and when they occurred.\n\n## Incidents\n\nTwo incidents occurred during the week while I was shadowing.\n\n### 1. Crypto miner\n\nOn Wednesday a jump in [GitLab Runner](https://docs.gitlab.com/runner/) usage was detected on GitLab.com - this was caused by a user attempting to use runner minutes to mine crypto coins. This was dealt with by using an in-house abuse mitigation tool, which stops the runner jobs and removes the associated project and account.\n\nHad this event not been spotted it would have been caught by an automated tool, but in this case the SRE spotted it first. An incident issue was raised for this, but it remains private.\n\n### 2. Performance degredation on Canary and Main applications\n\nThis incident was triggered by slowdowns and increased error rates appearing on GitLab.com's canary and main web applications. Several Application Performance Index (Apdex) Service Level Objectives (SLO) were violated.\n\nPublic incident issue: [https://gitlab.com/gitlab-com/gl-infra/production/issues/1442](https://gitlab.com/gitlab-com/gl-infra/production/issues/1442)\n\n## Key Takeaways\n\nThese are some things that I learned during the week on-call.\n\n### 1. Alerting is most useful when it detects a change from the norm\n\nAlerts can be split into several types:\n1. Alerts based on a specific threshold value, such as \"10 5xx errors occurred per second\".\n2. Alerts where the threshold is a percentage value, such as \"5xx error rate at 10% of total requests at this time\".\n3. Alerts that are based on a historical average, such as \"5xx error rate is in the 90th percentile\".\n\nIn general, types 2 and 3 are more useful for on-call SREs, as they reveal that something out of normal is occurring.\n\n### 2. Many alerts don't progress into an actual incident\n\nSREs deal with a constant stream of alerts. Many of these aren't super time-critical.\n\nWhy don't they limit the alerts to only things that are critical? This approach might cause early symptoms to be missed until they snowball into a higher impact issue.\n\nIt's the job of the on-call SRE to decide which alerts indicate something serious and when to escalate or investigate further. I suspect this may also be caused by inflexibility in alerts - it could be better to have more alert levels, or 'smarter' ways of setting up alerts as described above.\n\nFeature proposal: [https://gitlab.com/gitlab-org/gitlab/issues/42633](https://gitlab.com/gitlab-org/gitlab/issues/42633)\n\n### 3. Our on-call SREs use many tools\n\nInternal:\n- **GitLab infra project**: Runbooks live here. Handovers for the on-call shift/week. Incident Response issues.\n- **GitLab issues**: Investigation, post-mortems and maintenance work are also tracked with issues.\n- **GitLab labels**: Automation is triggered by certain labels using bots that monitor issue activity.\n\nExternal:\n- **PagerDuty**: Alerts\n- **Slack**: PagerDuty/AlertManager stream posted here. Integration with slash-commands to perform various tasks - e.g. resolve an alert or escalate an alert into an incident.\n- **Grafana**: Visualization of metrics with a focus on long-term trends.\n- **Kibana**: Provides visualization / log searching. Ability to drill into specific events.\n- **Zoom**: There is an always-running \"Situation Room\" Zoom call. This allows us SREs to quickly discuss events without wasting valuable time creating a meeting room and communicating the links out to everyone.\n\nAnd many many more.\n\n### 4. Monitoring GitLab.com with GitLab represents a single point of failure\n\nIf GitLab.com has a major outage, we don't want that affecting our ability to resolve the problem. This could be mitigated by running a second GitLab instance for operating GitLab.com. In fact, we already have this with [https://ops.gitlab.net/](https://ops.gitlab.net/).\n\n### 5. Some features we should consider adding to GitLab\n\n- [Multi-user edit on issues](https://gitlab.com/gitlab-org/gitlab/issues/103531), similar to Google Docs. This would aid both Incident issues in the middle of an event, and post-mortem issues. Both are situations when multiple people might want to add things to an issue in real-time.\n- More webhooks for issues. Being able to trigger different steps of the workflow from within GitLab will help reduce the reliance on Slack integrations. For instance: being able to resolve an alert in PagerDuty via a slash-command in a GitLab issue.\n\n## Conclusion\n\nSREs have a tough job with many complexities. It would be great to see more GitLab products in use solving these problems. We're already working on some additions to the product that will help with the above workflows. See the [Ops Section Product Vision](https://about.gitlab.com/direction/ops/) for more details.\n\nIn 2020 we'll be expanding the team so that we can build all of these exciting features. Please see [our vacancies](https://about.gitlab.com/jobs/) if you're interested, and feel free to get in touch with one of our team members if you have questions about the role.\n\nCover image by [Chris Liverani](https://unsplash.com/@chrisliverani?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) on [Unsplash](https://www.unsplash.com)\n{: .note}\n","unfiltered",[23,24],"DevOps","production",{"slug":26,"featured":6,"template":27},"sre-shadow","BlogPost","content:en-us:blog:sre-shadow.yml","yaml","Sre Shadow","content","en-us/blog/sre-shadow.yml","en-us/blog/sre-shadow","yml",{"_path":36,"_dir":37,"_draft":6,"_partial":6,"_locale":7,"data":38,"_id":448,"_type":29,"title":449,"_source":31,"_file":450,"_stem":451,"_extension":34},"/shared/en-us/main-navigation","en-us",{"logo":39,"freeTrial":44,"sales":49,"login":54,"items":59,"search":389,"minimal":420,"duo":439},{"config":40},{"href":41,"dataGaName":42,"dataGaLocation":43},"/","gitlab logo","header",{"text":45,"config":46},"Get free trial",{"href":47,"dataGaName":48,"dataGaLocation":43},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com&glm_content=default-saas-trial/","free trial",{"text":50,"config":51},"Talk to sales",{"href":52,"dataGaName":53,"dataGaLocation":43},"/sales/","sales",{"text":55,"config":56},"Sign in",{"href":57,"dataGaName":58,"dataGaLocation":43},"https://gitlab.com/users/sign_in/","sign in",[60,104,200,205,310,370],{"text":61,"config":62,"cards":64,"footer":87},"Platform",{"dataNavLevelOne":63},"platform",[65,71,79],{"title":61,"description":66,"link":67},"The most comprehensive AI-powered DevSecOps Platform",{"text":68,"config":69},"Explore our Platform",{"href":70,"dataGaName":63,"dataGaLocation":43},"/platform/",{"title":72,"description":73,"link":74},"GitLab Duo (AI)","Build software faster with AI at every stage of development",{"text":75,"config":76},"Meet GitLab Duo",{"href":77,"dataGaName":78,"dataGaLocation":43},"/gitlab-duo/","gitlab duo ai",{"title":80,"description":81,"link":82},"Why GitLab","10 reasons why Enterprises choose GitLab",{"text":83,"config":84},"Learn more",{"href":85,"dataGaName":86,"dataGaLocation":43},"/why-gitlab/","why gitlab",{"title":88,"items":89},"Get started with",[90,95,100],{"text":91,"config":92},"Platform Engineering",{"href":93,"dataGaName":94,"dataGaLocation":43},"/solutions/platform-engineering/","platform engineering",{"text":96,"config":97},"Developer Experience",{"href":98,"dataGaName":99,"dataGaLocation":43},"/developer-experience/","Developer experience",{"text":101,"config":102},"MLOps",{"href":103,"dataGaName":101,"dataGaLocation":43},"/topics/devops/the-role-of-ai-in-devops/",{"text":105,"left":106,"config":107,"link":109,"lists":113,"footer":182},"Product",true,{"dataNavLevelOne":108},"solutions",{"text":110,"config":111},"View all Solutions",{"href":112,"dataGaName":108,"dataGaLocation":43},"/solutions/",[114,139,161],{"title":115,"description":116,"link":117,"items":122},"Automation","CI/CD and automation to accelerate deployment",{"config":118},{"icon":119,"href":120,"dataGaName":121,"dataGaLocation":43},"AutomatedCodeAlt","/solutions/delivery-automation/","automated software delivery",[123,127,131,135],{"text":124,"config":125},"CI/CD",{"href":126,"dataGaLocation":43,"dataGaName":124},"/solutions/continuous-integration/",{"text":128,"config":129},"AI-Assisted Development",{"href":77,"dataGaLocation":43,"dataGaName":130},"AI assisted development",{"text":132,"config":133},"Source Code Management",{"href":134,"dataGaLocation":43,"dataGaName":132},"/solutions/source-code-management/",{"text":136,"config":137},"Automated Software Delivery",{"href":120,"dataGaLocation":43,"dataGaName":138},"Automated software delivery",{"title":140,"description":141,"link":142,"items":147},"Security","Deliver code faster without compromising security",{"config":143},{"href":144,"dataGaName":145,"dataGaLocation":43,"icon":146},"/solutions/security-compliance/","security and compliance","ShieldCheckLight",[148,151,156],{"text":149,"config":150},"Security & Compliance",{"href":144,"dataGaLocation":43,"dataGaName":149},{"text":152,"config":153},"Software Supply Chain Security",{"href":154,"dataGaLocation":43,"dataGaName":155},"/solutions/supply-chain/","Software supply chain security",{"text":157,"config":158},"Compliance & Governance",{"href":159,"dataGaLocation":43,"dataGaName":160},"/solutions/continuous-software-compliance/","Compliance and governance",{"title":162,"link":163,"items":168},"Measurement",{"config":164},{"icon":165,"href":166,"dataGaName":167,"dataGaLocation":43},"DigitalTransformation","/solutions/visibility-measurement/","visibility and measurement",[169,173,177],{"text":170,"config":171},"Visibility & Measurement",{"href":166,"dataGaLocation":43,"dataGaName":172},"Visibility and Measurement",{"text":174,"config":175},"Value Stream Management",{"href":176,"dataGaLocation":43,"dataGaName":174},"/solutions/value-stream-management/",{"text":178,"config":179},"Analytics & Insights",{"href":180,"dataGaLocation":43,"dataGaName":181},"/solutions/analytics-and-insights/","Analytics and insights",{"title":183,"items":184},"GitLab for",[185,190,195],{"text":186,"config":187},"Enterprise",{"href":188,"dataGaLocation":43,"dataGaName":189},"/enterprise/","enterprise",{"text":191,"config":192},"Small Business",{"href":193,"dataGaLocation":43,"dataGaName":194},"/small-business/","small business",{"text":196,"config":197},"Public Sector",{"href":198,"dataGaLocation":43,"dataGaName":199},"/solutions/public-sector/","public sector",{"text":201,"config":202},"Pricing",{"href":203,"dataGaName":204,"dataGaLocation":43,"dataNavLevelOne":204},"/pricing/","pricing",{"text":206,"config":207,"link":209,"lists":213,"feature":297},"Resources",{"dataNavLevelOne":208},"resources",{"text":210,"config":211},"View all resources",{"href":212,"dataGaName":208,"dataGaLocation":43},"/resources/",[214,247,269],{"title":215,"items":216},"Getting started",[217,222,227,232,237,242],{"text":218,"config":219},"Install",{"href":220,"dataGaName":221,"dataGaLocation":43},"/install/","install",{"text":223,"config":224},"Quick start guides",{"href":225,"dataGaName":226,"dataGaLocation":43},"/get-started/","quick setup checklists",{"text":228,"config":229},"Learn",{"href":230,"dataGaLocation":43,"dataGaName":231},"https://university.gitlab.com/","learn",{"text":233,"config":234},"Product documentation",{"href":235,"dataGaName":236,"dataGaLocation":43},"https://docs.gitlab.com/","product documentation",{"text":238,"config":239},"Best practice videos",{"href":240,"dataGaName":241,"dataGaLocation":43},"/getting-started-videos/","best practice videos",{"text":243,"config":244},"Integrations",{"href":245,"dataGaName":246,"dataGaLocation":43},"/integrations/","integrations",{"title":248,"items":249},"Discover",[250,255,259,264],{"text":251,"config":252},"Customer success stories",{"href":253,"dataGaName":254,"dataGaLocation":43},"/customers/","customer success stories",{"text":256,"config":257},"Blog",{"href":258,"dataGaName":5,"dataGaLocation":43},"/blog/",{"text":260,"config":261},"Remote",{"href":262,"dataGaName":263,"dataGaLocation":43},"https://handbook.gitlab.com/handbook/company/culture/all-remote/","remote",{"text":265,"config":266},"TeamOps",{"href":267,"dataGaName":268,"dataGaLocation":43},"/teamops/","teamops",{"title":270,"items":271},"Connect",[272,277,282,287,292],{"text":273,"config":274},"GitLab Services",{"href":275,"dataGaName":276,"dataGaLocation":43},"/services/","services",{"text":278,"config":279},"Community",{"href":280,"dataGaName":281,"dataGaLocation":43},"/community/","community",{"text":283,"config":284},"Forum",{"href":285,"dataGaName":286,"dataGaLocation":43},"https://forum.gitlab.com/","forum",{"text":288,"config":289},"Events",{"href":290,"dataGaName":291,"dataGaLocation":43},"/events/","events",{"text":293,"config":294},"Partners",{"href":295,"dataGaName":296,"dataGaLocation":43},"/partners/","partners",{"backgroundColor":298,"textColor":299,"text":300,"image":301,"link":305},"#2f2a6b","#fff","Insights for the future of software development",{"altText":302,"config":303},"the source promo card",{"src":304},"/images/navigation/the-source-promo-card.svg",{"text":306,"config":307},"Read the latest",{"href":308,"dataGaName":309,"dataGaLocation":43},"/the-source/","the source",{"text":311,"config":312,"lists":314},"Company",{"dataNavLevelOne":313},"company",[315],{"items":316},[317,322,328,330,335,340,345,350,355,360,365],{"text":318,"config":319},"About",{"href":320,"dataGaName":321,"dataGaLocation":43},"/company/","about",{"text":323,"config":324,"footerGa":327},"Jobs",{"href":325,"dataGaName":326,"dataGaLocation":43},"/jobs/","jobs",{"dataGaName":326},{"text":288,"config":329},{"href":290,"dataGaName":291,"dataGaLocation":43},{"text":331,"config":332},"Leadership",{"href":333,"dataGaName":334,"dataGaLocation":43},"/company/team/e-group/","leadership",{"text":336,"config":337},"Team",{"href":338,"dataGaName":339,"dataGaLocation":43},"/company/team/","team",{"text":341,"config":342},"Handbook",{"href":343,"dataGaName":344,"dataGaLocation":43},"https://handbook.gitlab.com/","handbook",{"text":346,"config":347},"Investor relations",{"href":348,"dataGaName":349,"dataGaLocation":43},"https://ir.gitlab.com/","investor relations",{"text":351,"config":352},"Trust Center",{"href":353,"dataGaName":354,"dataGaLocation":43},"/security/","trust center",{"text":356,"config":357},"AI Transparency Center",{"href":358,"dataGaName":359,"dataGaLocation":43},"/ai-transparency-center/","ai transparency center",{"text":361,"config":362},"Newsletter",{"href":363,"dataGaName":364,"dataGaLocation":43},"/company/contact/","newsletter",{"text":366,"config":367},"Press",{"href":368,"dataGaName":369,"dataGaLocation":43},"/press/","press",{"text":371,"config":372,"lists":373},"Contact us",{"dataNavLevelOne":313},[374],{"items":375},[376,379,384],{"text":50,"config":377},{"href":52,"dataGaName":378,"dataGaLocation":43},"talk to sales",{"text":380,"config":381},"Get help",{"href":382,"dataGaName":383,"dataGaLocation":43},"/support/","get help",{"text":385,"config":386},"Customer portal",{"href":387,"dataGaName":388,"dataGaLocation":43},"https://customers.gitlab.com/customers/sign_in/","customer portal",{"close":390,"login":391,"suggestions":398},"Close",{"text":392,"link":393},"To search repositories and projects, login to",{"text":394,"config":395},"gitlab.com",{"href":57,"dataGaName":396,"dataGaLocation":397},"search login","search",{"text":399,"default":400},"Suggestions",[401,403,407,409,413,417],{"text":72,"config":402},{"href":77,"dataGaName":72,"dataGaLocation":397},{"text":404,"config":405},"Code Suggestions (AI)",{"href":406,"dataGaName":404,"dataGaLocation":397},"/solutions/code-suggestions/",{"text":124,"config":408},{"href":126,"dataGaName":124,"dataGaLocation":397},{"text":410,"config":411},"GitLab on AWS",{"href":412,"dataGaName":410,"dataGaLocation":397},"/partners/technology-partners/aws/",{"text":414,"config":415},"GitLab on Google Cloud",{"href":416,"dataGaName":414,"dataGaLocation":397},"/partners/technology-partners/google-cloud-platform/",{"text":418,"config":419},"Why GitLab?",{"href":85,"dataGaName":418,"dataGaLocation":397},{"freeTrial":421,"mobileIcon":426,"desktopIcon":431,"secondaryButton":434},{"text":422,"config":423},"Start free trial",{"href":424,"dataGaName":48,"dataGaLocation":425},"https://gitlab.com/-/trials/new/","nav",{"altText":427,"config":428},"Gitlab Icon",{"src":429,"dataGaName":430,"dataGaLocation":425},"/images/brand/gitlab-logo-tanuki.svg","gitlab icon",{"altText":427,"config":432},{"src":433,"dataGaName":430,"dataGaLocation":425},"/images/brand/gitlab-logo-type.svg",{"text":435,"config":436},"Get Started",{"href":437,"dataGaName":438,"dataGaLocation":425},"https://gitlab.com/-/trial_registrations/new?glm_source=about.gitlab.com/compare/gitlab-vs-github/","get started",{"freeTrial":440,"mobileIcon":444,"desktopIcon":446},{"text":441,"config":442},"Learn more about GitLab Duo",{"href":77,"dataGaName":443,"dataGaLocation":425},"gitlab duo",{"altText":427,"config":445},{"src":429,"dataGaName":430,"dataGaLocation":425},{"altText":427,"config":447},{"src":433,"dataGaName":430,"dataGaLocation":425},"content:shared:en-us:main-navigation.yml","Main Navigation","shared/en-us/main-navigation.yml","shared/en-us/main-navigation",{"_path":453,"_dir":37,"_draft":6,"_partial":6,"_locale":7,"title":454,"button":455,"image":459,"config":462,"_id":464,"_type":29,"_source":31,"_file":465,"_stem":466,"_extension":34},"/shared/en-us/banner","is now in public beta!",{"text":83,"config":456},{"href":457,"dataGaName":458,"dataGaLocation":43},"/gitlab-duo/agent-platform/","duo banner",{"config":460},{"src":461},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1753720689/somrf9zaunk0xlt7ne4x.svg",{"layout":463},"release","content:shared:en-us:banner.yml","shared/en-us/banner.yml","shared/en-us/banner",{"_path":468,"_dir":37,"_draft":6,"_partial":6,"_locale":7,"data":469,"_id":674,"_type":29,"title":675,"_source":31,"_file":676,"_stem":677,"_extension":34},"/shared/en-us/main-footer",{"text":470,"source":471,"edit":477,"contribute":482,"config":487,"items":492,"minimal":666},"Git is a trademark of Software Freedom Conservancy and our use of 'GitLab' is under license",{"text":472,"config":473},"View page source",{"href":474,"dataGaName":475,"dataGaLocation":476},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/","page source","footer",{"text":478,"config":479},"Edit this page",{"href":480,"dataGaName":481,"dataGaLocation":476},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/content/","web ide",{"text":483,"config":484},"Please contribute",{"href":485,"dataGaName":486,"dataGaLocation":476},"https://gitlab.com/gitlab-com/marketing/digital-experience/about-gitlab-com/-/blob/main/CONTRIBUTING.md/","please contribute",{"twitter":488,"facebook":489,"youtube":490,"linkedin":491},"https://twitter.com/gitlab","https://www.facebook.com/gitlab","https://www.youtube.com/channel/UCnMGQ8QHMAnVIsI3xJrihhg","https://www.linkedin.com/company/gitlab-com",[493,516,573,602,636],{"title":61,"links":494,"subMenu":499},[495],{"text":496,"config":497},"DevSecOps platform",{"href":70,"dataGaName":498,"dataGaLocation":476},"devsecops platform",[500],{"title":201,"links":501},[502,506,511],{"text":503,"config":504},"View plans",{"href":203,"dataGaName":505,"dataGaLocation":476},"view plans",{"text":507,"config":508},"Why Premium?",{"href":509,"dataGaName":510,"dataGaLocation":476},"/pricing/premium/","why premium",{"text":512,"config":513},"Why Ultimate?",{"href":514,"dataGaName":515,"dataGaLocation":476},"/pricing/ultimate/","why ultimate",{"title":517,"links":518},"Solutions",[519,524,527,529,534,539,543,546,550,555,557,560,563,568],{"text":520,"config":521},"Digital transformation",{"href":522,"dataGaName":523,"dataGaLocation":476},"/topics/digital-transformation/","digital transformation",{"text":149,"config":525},{"href":144,"dataGaName":526,"dataGaLocation":476},"security & compliance",{"text":138,"config":528},{"href":120,"dataGaName":121,"dataGaLocation":476},{"text":530,"config":531},"Agile development",{"href":532,"dataGaName":533,"dataGaLocation":476},"/solutions/agile-delivery/","agile delivery",{"text":535,"config":536},"Cloud transformation",{"href":537,"dataGaName":538,"dataGaLocation":476},"/topics/cloud-native/","cloud transformation",{"text":540,"config":541},"SCM",{"href":134,"dataGaName":542,"dataGaLocation":476},"source code management",{"text":124,"config":544},{"href":126,"dataGaName":545,"dataGaLocation":476},"continuous integration & delivery",{"text":547,"config":548},"Value stream management",{"href":176,"dataGaName":549,"dataGaLocation":476},"value stream management",{"text":551,"config":552},"GitOps",{"href":553,"dataGaName":554,"dataGaLocation":476},"/solutions/gitops/","gitops",{"text":186,"config":556},{"href":188,"dataGaName":189,"dataGaLocation":476},{"text":558,"config":559},"Small business",{"href":193,"dataGaName":194,"dataGaLocation":476},{"text":561,"config":562},"Public sector",{"href":198,"dataGaName":199,"dataGaLocation":476},{"text":564,"config":565},"Education",{"href":566,"dataGaName":567,"dataGaLocation":476},"/solutions/education/","education",{"text":569,"config":570},"Financial services",{"href":571,"dataGaName":572,"dataGaLocation":476},"/solutions/finance/","financial services",{"title":206,"links":574},[575,577,579,581,584,586,588,590,592,594,596,598,600],{"text":218,"config":576},{"href":220,"dataGaName":221,"dataGaLocation":476},{"text":223,"config":578},{"href":225,"dataGaName":226,"dataGaLocation":476},{"text":228,"config":580},{"href":230,"dataGaName":231,"dataGaLocation":476},{"text":233,"config":582},{"href":235,"dataGaName":583,"dataGaLocation":476},"docs",{"text":256,"config":585},{"href":258,"dataGaName":5,"dataGaLocation":476},{"text":251,"config":587},{"href":253,"dataGaName":254,"dataGaLocation":476},{"text":260,"config":589},{"href":262,"dataGaName":263,"dataGaLocation":476},{"text":273,"config":591},{"href":275,"dataGaName":276,"dataGaLocation":476},{"text":265,"config":593},{"href":267,"dataGaName":268,"dataGaLocation":476},{"text":278,"config":595},{"href":280,"dataGaName":281,"dataGaLocation":476},{"text":283,"config":597},{"href":285,"dataGaName":286,"dataGaLocation":476},{"text":288,"config":599},{"href":290,"dataGaName":291,"dataGaLocation":476},{"text":293,"config":601},{"href":295,"dataGaName":296,"dataGaLocation":476},{"title":311,"links":603},[604,606,608,610,612,614,616,620,625,627,629,631],{"text":318,"config":605},{"href":320,"dataGaName":313,"dataGaLocation":476},{"text":323,"config":607},{"href":325,"dataGaName":326,"dataGaLocation":476},{"text":331,"config":609},{"href":333,"dataGaName":334,"dataGaLocation":476},{"text":336,"config":611},{"href":338,"dataGaName":339,"dataGaLocation":476},{"text":341,"config":613},{"href":343,"dataGaName":344,"dataGaLocation":476},{"text":346,"config":615},{"href":348,"dataGaName":349,"dataGaLocation":476},{"text":617,"config":618},"Sustainability",{"href":619,"dataGaName":617,"dataGaLocation":476},"/sustainability/",{"text":621,"config":622},"Diversity, inclusion and belonging (DIB)",{"href":623,"dataGaName":624,"dataGaLocation":476},"/diversity-inclusion-belonging/","Diversity, inclusion and belonging",{"text":351,"config":626},{"href":353,"dataGaName":354,"dataGaLocation":476},{"text":361,"config":628},{"href":363,"dataGaName":364,"dataGaLocation":476},{"text":366,"config":630},{"href":368,"dataGaName":369,"dataGaLocation":476},{"text":632,"config":633},"Modern Slavery Transparency Statement",{"href":634,"dataGaName":635,"dataGaLocation":476},"https://handbook.gitlab.com/handbook/legal/modern-slavery-act-transparency-statement/","modern slavery transparency statement",{"title":637,"links":638},"Contact Us",[639,642,644,646,651,656,661],{"text":640,"config":641},"Contact an expert",{"href":52,"dataGaName":53,"dataGaLocation":476},{"text":380,"config":643},{"href":382,"dataGaName":383,"dataGaLocation":476},{"text":385,"config":645},{"href":387,"dataGaName":388,"dataGaLocation":476},{"text":647,"config":648},"Status",{"href":649,"dataGaName":650,"dataGaLocation":476},"https://status.gitlab.com/","status",{"text":652,"config":653},"Terms of use",{"href":654,"dataGaName":655,"dataGaLocation":476},"/terms/","terms of use",{"text":657,"config":658},"Privacy statement",{"href":659,"dataGaName":660,"dataGaLocation":476},"/privacy/","privacy statement",{"text":662,"config":663},"Cookie preferences",{"dataGaName":664,"dataGaLocation":476,"id":665,"isOneTrustButton":106},"cookie preferences","ot-sdk-btn",{"items":667},[668,670,672],{"text":652,"config":669},{"href":654,"dataGaName":655,"dataGaLocation":476},{"text":657,"config":671},{"href":659,"dataGaName":660,"dataGaLocation":476},{"text":662,"config":673},{"dataGaName":664,"dataGaLocation":476,"id":665,"isOneTrustButton":106},"content:shared:en-us:main-footer.yml","Main Footer","shared/en-us/main-footer.yml","shared/en-us/main-footer",[679],{"_path":680,"_dir":681,"_draft":6,"_partial":6,"_locale":7,"content":682,"config":686,"_id":688,"_type":29,"title":18,"_source":31,"_file":689,"_stem":690,"_extension":34},"/en-us/blog/authors/tristan-read","authors",{"name":18,"config":683},{"headshot":684,"ctfId":685},"https://res.cloudinary.com/about-gitlab-com/image/upload/v1749679131/Blog/Author%20Headshots/tristan.png","tristanread",{"template":687},"BlogAuthor","content:en-us:blog:authors:tristan-read.yml","en-us/blog/authors/tristan-read.yml","en-us/blog/authors/tristan-read",{"_path":692,"_dir":37,"_draft":6,"_partial":6,"_locale":7,"header":693,"eyebrow":694,"blurb":695,"button":696,"secondaryButton":700,"_id":702,"_type":29,"title":703,"_source":31,"_file":704,"_stem":705,"_extension":34},"/shared/en-us/next-steps","Start shipping better software faster","50%+ of the Fortune 100 trust GitLab","See what your team can do with the intelligent\n\n\nDevSecOps platform.\n",{"text":45,"config":697},{"href":698,"dataGaName":48,"dataGaLocation":699},"https://gitlab.com/-/trial_registrations/new?glm_content=default-saas-trial&glm_source=about.gitlab.com/","feature",{"text":50,"config":701},{"href":52,"dataGaName":53,"dataGaLocation":699},"content:shared:en-us:next-steps.yml","Next Steps","shared/en-us/next-steps.yml","shared/en-us/next-steps",1754424513293]